If this is the case you may want to look at a backup/recovery solution that can backup everything (OS, installed apps, running services, custom user configurations, and business data) just in case.
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Either way, these systems are typically not locked up in the office where you can control everything they do.
#BITCASA VS CARBONITE VS CRASH PLAN INSTALL#
They might be at an event and get a trial software CD they install and like, or a buddy tells them about a great utility they download and install. which in my mind means users who are constantly installing applications and customizing their system. If your users have a lot of data you may be better off spending a few hundred dollars for external USB 3.0 drives they can plug into a laptop and get a backup while on the road, or set up a policy that when they come back into the office their laptop automatically backs up everything to your office network.
![bitcasa vs carbonite vs crash plan bitcasa vs carbonite vs crash plan](https://www.cloudwards.net/wp-content/uploads/2020/04/BackblazeFindYourComputer-800x480.png)
However, recovering those files/folders might take some time depending on the amount of data stored in the cloud. So would DropBox, SkyDrive, or Google Drive for that matter (and they may be cheaper). If your users have an Internet connection then an online backup like Mozy or Carbonite might work. So you'll want something that accommodates mobility. You mentioned that of the four laptops you support you typically have 2 of them in the field. You will obviously weigh this against the costs involved in downtime (lost/damaged laptops) and recovery (your time getting a new system up and running). You mentioned that this is a small business and cost is an issue. It seems the answer to your question is most often "it depends." With that said, I'll add a few of my own comments: I've noticed a common thread in the comments.